Privacy Policy
Who we are
MXG Media (“we”, “us”, or “our”) operates the website
https://mxgmedia.com.
We are a UK-based digital services agency.
This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What personal data we collect
We may collect and process the following types of personal data:
- Name and email address (when you schedule a call or contact us)
- Any information you voluntarily provide during enquiries or calls
- Technical data such as IP address, browser type, and device information
We do not knowingly collect data from children under the age of 16.
How we collect your data
Your data may be collected when:
- You schedule a call via a third-party booking tool
- You contact us via email or a contact form
- You browse our website (via cookies and analytics tools)
How we use your data
We use your personal data to:
- Respond to enquiries and schedule calls
- Provide information about our services
- Improve our website and user experience
- Maintain the security and performance of our website
We do not sell your personal data.
Legal basis for processing
We process personal data under the following lawful bases:
- Your consent
- Legitimate business interests
- Performance of a contract or pre-contractual steps
- Compliance with legal obligations
Cookies
Our website uses cookies and similar technologies to ensure proper functionality and to understand how visitors use the site.
Cookies may be set by:
- WordPress (essential site functionality)
- YouTube (embedded video content)
- Analytics or performance tools
You can control or disable cookies through your browser settings. A cookie banner may be displayed to request your consent where required.
Embedded content from third parties
Our website includes embedded content, such as YouTube videos. Embedded content from third-party websites behaves in the same way as if you visited those websites directly.
These third parties may collect data about you, use cookies, and track your interaction with their content in accordance with their own privacy policies.
Who we share your data with
We may share your data with trusted third-party service providers only where necessary, such as:
- Call scheduling or calendar tools
- Website hosting providers
- Analytics and security services
All third parties are required to process your data in compliance with applicable data protection laws.
How long we retain your data
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Enquiry and contact data is typically retained for a reasonable business period unless you request deletion.
Your data protection rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
Data security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Where your data is processed
Some third-party services we use may process data outside the UK. Where this occurs, appropriate safeguards are in place to ensure compliance with UK GDPR.
Contact information
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
MXG Media
Website: https://mxgmedia.com
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.